The Atlantis County Water & Sanitation District (ACWSD) provides water, sewer, stormwater, and solid waste billing to approximately 58,000 residential and business accounts in unincorporated Atlantis County and the cities of Tidewater and Seacliff Heights. Bills are issued monthly and are due 21 days after the bill date.
Pay Your Bill Online
Online payments are processed by our secure third-party payment partner. You will need your account number and the amount due. A convenience fee may apply to card payments; electronic check (ACH) payments are free.
Pay My Bill OnlineOther Ways to Pay
- AutoPay: Enroll through the online payment portal to have your bill paid automatically on the due date.
- By phone: Call (555) 010-0155, 24 hours a day. Have your account number ready.
- By mail: Send a check or money order payable to “ACWSD” with your bill stub to P.O. Box 4100, Port Meridian, CA 95999.
- In person: County Administration Center, 100 Harbor Civic Plaza, 1st Floor, Window 3, Monday–Friday, 8:00 AM–4:30 PM. A drop box is available after hours.
Understanding Your Bill
Your account number and amount due appear in the upper right of every bill, as shown below.
2026 Residential Rates
| Water base charge (5/8″ or 3/4″ meter) | $38.40 / month |
| Water usage, Tier 1 (0–8 HCF) | $4.52 per HCF |
| Water usage, Tier 2 (9–20 HCF) | $5.51 per HCF |
| Water usage, Tier 3 (over 20 HCF) | $7.16 per HCF |
| Sewer service (flat) | $61.15 / month |
| Stormwater fee | $6.25 / month |
| Solid waste (64-gallon cart) | $34.90 / month |
HCF = one hundred cubic feet, or about 748 gallons. New rates adopted by the Board on September 22, 2026 take effect January 1, 2027 — see the announcement.
Start, Stop, or Transfer Service
To start or stop service, call Customer Service at (555) 010-0150 at least two business days before your move-in or move-out date. A $25 account setup fee applies to new accounts. Property owners are responsible for unpaid balances on rental properties.
Sign Up for Paperless Billing
Get your bill by email and receive due-date reminders. Fields outlined in red are required.
Need Help Paying?
The Atlantis CARES program offers a 20% discount on water and sewer charges for income-qualified households, and payment plans are available to any customer experiencing hardship. Call (555) 010-0150 to apply.
Contact Utility Billing
Customer Service: (555) 010-0150 · Monday–Friday, 7:30 AM–5:30 PM
After-hours water emergencies and leaks: (555) 010-0159
Email: utilitybilling@atlantiscounty.example